Jumping into the 21st Century

The latest addition to our studio is the addition of DSL. Until now, we’d been using Clear WiMax. It’s never been great, but the price was right (we had them down to $30 a month). CenturyLink mailed me a flyer promising 10mbps for $30 a month. Clear runs at 1mbps for the same price.

Turns out, this price is only valid for residential users, however. Fortunately, our shop was already in the system as a residence, so presto. I put in the order. The modem arrived a few days later, but none of our jacks seemed to work. So, I called and found out that the lines hadn’t been activated yet. That was yesterday. Today, I rolled up and saw a guy in a CenturyLink van, up in a bucket, working on the lines. He said I’d be good to go. After an hour of troubleshooting, we discovered that there wasn’t any phone wiring in the building.

So, I’m ready to call it quits at this point. Clear, while slow wasn’t going to require wiring, and Cox, while more expensive has a great install team available for free to new customers. I call in and get a really competent tech on the other end of the phone. He managed to figure out a way for me to dodge the $85 install fee: sign up for line insurance. This $5 subscription covers all wiring problems and can be canceled at will. I sign up, he schedules a repair for tomorrow.

A few hours later, still today mind you, a tech shows up. He’s confused and overwhelmed by something I’m sure he could knock out in the 30 minutes before Miller Time. Wrong. But, he did get us all set up, including having to call tech support for re-provisioning. So, next time you’re here, enjoy our blazing fast (by early 21st century standards) wireless internet.

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